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Hi Deb, the Prescription Nike Punk Jock sunglasses came today, they are really nice glasses & look groovy. Customer service was excellent , via the telephone & e-mail even sending a discount voucher for the lenses as the prescription was not very high , which was very cool. Highly recommended. Will use again when I need more sunnies. Many Thanks. AL. |
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The strap turned up today, it’s fitted and looks fantastic! Thank you so much for your help, it’s by far the best service I’ve ever had from an online retailer and better than anyone offline too! Thank you again, Tom |
| The rimeless insert for my adizero sunglasses are very nice, and it was very nice of you to point out the fact that it requires some sort of conversion to do the prescription lenses, I would have bought it and had a struggle. I can't thank you enough for your kindness, you were very helpful and very prompt as well in all our correspondence. Thanks and hopefully I come back to you soon. Gihad |
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I'd like to thank you for taking the time out to make sure my order was exactly as i wanted and that they arrrived in plenty of time for my holiday and i also have to say that the headstrap was brilliant for the cyclying and kyaking sections of the Gaelforce West race which was five and a half hours of agony so i was glad i didnt need to worry about losing my shades. thanks again for all your help and great customer service. regards, Kevin |
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Hi Deborah I've received sunglasses yesterday and they are just perfect and I am very grateful for your help. I will be happy to recommend your store to my friends. I wish you all the best, Vladimir |
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Hi Deborah,
Received the nose bridge today.
I'd like to say thanks for the excellent service provided throughout. I will definitely recommend sportsshades to my friends. Best regards John |
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I just wanted to say how efficient your company has been and as an online service it was prompt, personal and effective.
Robert |
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Dear Deborah thanks for your msg and fyi, today it was recevied in perfect condition. Thank you so much for all your help and interest and next time i plan to buy glasses, for sure will contact you and recommend you kindest regards Alvaro |
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Received my order today, thank you. Just like to say how impressed I am with your customer service. I will definitely consider your business for any additional services. Keep up the good work. Neil |
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Hi, Good morning, My sincere apologies for the delay in getting back to you. I will be sending back the polarised version tonight via Royal Mail Special Post for delivery to you tomorrow. Thanks once again for your wonderful service. Kind regards Mat |
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Good morning, just a quick note to let you know I am very happy with the new glasses. The larger inserts took a little while to get used to but now that I have, they're great. I am very happy with the colour and the style too. I did the right thing opting for the explorers. Starting out a few weeks ago I didn't even think I was going to get a supplier in the UK. Your customer service was second to none and it was great to be looked after so well. Thank you again and I will make sure I recommend your site in the future. best regards, Rory |
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Hi
Just to let you know that I received the shades this morning. Many Thanks for you all your help. Another satisfied customer
Thanks again
Simon |
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Hi, Sorry about the late reply, this slipped off my list. :) the postage was only 3 euro so don't worry about a refund. Thanks for the great service. Mike |
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"I recently snapped one of the arms of my Adidas sunglasses. The model I have is out of date, so I thought I'd have to bite the bullet and lash out on a completely new pair. Not holding out much hope, I put in an enquiry to 'Sports Shades Online' who sourced an equivalent arm for me in a matter of hours! I couldn't believe how friendly, responsive, honest and efficient the service was. So if you're looking for hassle free internet shopping and some great customer care, I couldn't recommend this company enough!" Alexander |
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I am sorry I have not contacted you before now. But I wanted to let you know I did recieve my glasses and loved them. Your company did a fantastic job on them. Thank you again for all your help. I really appreciate it. Barry |
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Just a quick email to say thank you for processing my lenses and getting them back to me before my hols (Kos, 36C, very sunny!). Thank you for your patience, your bespoke service and reassuring, professional advice. I am very pleased with the service from Sports Shades Online and the end product. (Feel free to quote me!) Regards, Jeff. |
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I was very pleased with the service and the level of communication re the order was excellent. Regards, Zahir |
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Hi, just wanted to let you know that they arrived today and I love them! I'm a sunglass-ahloic, so I'll be back! Thanks for all your help, Best wishes, Emma |
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hi deborah, shades turned up this morning, and they look fine. thanks again for all your help adrian p.s forecast is for rain next week!! |
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Hello just to let you know that i received the shades. thanks a lot for your attention Jony |
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I am not a skier but truly appreciate you looking out for me...cant wait to get them...sorry about shipping....again your help is amazing....I will always shop your store!!! Lauren |
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Hello I just wanted to let You know, I’ve received my sunglasses yesterday. Great service as well as a fast delivery from Your side. I’m certainly going to recommend You to my friends in the future. Mikolaj |
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Hi, Just wanted to say that I was very impressed with your service and delivery when we placed our order last year. We desperately needed a quickly delivery due to being let down by another stockist, and with our departure date looming within the a couple of days, we didn't have any time to waste! Sports Shades Online managed to get the replacement lens to us the next working day, meaning my partner's goggles were ready to hit the slopes when he was! Thanks very much for such an efficient service - we'll definitely go straight to Sports Shades Online again! Kind regards Michelle |
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Hi, My order arrived today safe and sound. I am very happy with your service. Regards Mark |
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Hello Sports Shades Online just to let you know that i have received my sunglass today im so happy now it is the best sunglass i ever had ,i will recommend to my friends an family. thanks Billy |
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Hi Deborah, Just to confirm I got the glasses, you're right they are goegeous, I love them. Thanks for getting them so quickly. Best wishes, Catherine. |
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Very friendly customer service and great products delivered quickly at competitive prices Kind Regards, Matt |
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Hi Thank you also for the professional, friendly and speedy manner this transaction has been dealt with. I received the glasses within 24 hours of ordering them, and whilst unfortunately the glasses didn't suit me, you were happy for them to be returned and issued a refund within 24 hours of receiving the glasses back. I wouldn't hesitate to buy from Sports Shades Online in the future, and I will certainly recommend my friends and family do the same. I look forward to dealing with you again. Kind regards Steve |
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I was very impressed with both the simplicity of the on-line ordering process and the helpful, friendly telephone support for my order. I am very happy to recommend Sports Shades Online. Darren |
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hi deborah, thanks for the glasses as you said got them on saturday. they fit ok and look great, thank you very much for your effort and expertise in finding the right size. i have saved you into my favourites, so any of my friends or me need another pair of sunglasses i now know where to come, many thanks paul. |
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Hi Deborah,
Just a quick note to let you know that I have received my new Raybans, and they are just right! Thank you so much for all your help. The service has been really great (which unfortunately is rare these days), and so I will recommend the website to my friends and it will be my first point of call next time.
Kind regards
Marie |
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I had never bought my prescription sunglasses online before but I spoke with Deb at Sports Shades and she was so helpful, and talked me through everything. I can not wait to show of my brilliant new sunglasses in Greece next week.
Thank you so much for all your help. I will definitely be buying from Sports Shades Online again
Thank you again.
Amanda |
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At the end of January 2008, I purchased a pair of Sports lenses on Sports Shades Online, with the request to deliver before the 7th of February, since I needed them on a skiing trip.
Allthough my original purchase couldn't be delivered in time, I was really pleased with the way Sports Shades Online handled the issue.
I was contacted immediately and offered a full refund, or an alternative at a similar price : the Siege 2 EVO364 sunglasses with Maxadapt Amber lenses (including 2 extra pair of lenses), with the guarantee that these could be delivered before February 7.
I decided to accept the alternative, which didn't envolve any extra formalities on my part, and received the glasses perfectly in time.
I haven't used the extra lenses so far, but I am very satisfied with the quality of the Siege glasses & Maxadapt lenses.
I use them for cycling and skiing in practically all types of weather.
Freddy Moors |